GameStop's Silent Store Closures Spark Concern
GameStop is quietly shutting down numerous US stores, leaving customers and employees reeling. The closures, largely unannounced, represent a significant downturn for the once-dominant video game retailer. Social media platforms are buzzing with reports from both customers and employees, painting a concerning picture of the company's future.
GameStop, a name synonymous with physical video game retail for over 44 years (originally Babbage's), reached its zenith in 2015 with over 6,000 global locations and $9 billion in annual sales. However, the shift to digital game sales has significantly impacted the company. By February 2024, ScrapeHero data revealed a nearly one-third reduction in physical stores, with approximately 3,000 remaining in the US.
Following a December 2024 SEC filing hinting at further closures, anecdotal evidence from customers and employees on platforms like Twitter and Reddit has flooded in. Reports range from the closure of seemingly profitable locations, as lamented by one Twitter user, to employee complaints about unrealistic performance targets amidst store closures.
The Ongoing Decline of GameStop
The recent closures continue a troubling trend for the struggling retailer. A March 2024 Reuters report predicted a grim outlook, citing a 287-store closure in the preceding year and a nearly 20% revenue drop ($432 million) in the fourth quarter of 2023 compared to 2022.
Over the years, GameStop has implemented various strategies to combat its decline, including expanding into merchandise, phone trade-ins, and trading card grading. The company also experienced a brief surge in 2021 thanks to the involvement of Reddit investors, a phenomenon documented in the Netflix documentary Eat the Rich: The GameStop Saga and the film Dumb Money. However, these efforts appear insufficient to stem the tide of store closures. The silent nature of the closures only adds to the uncertainty surrounding GameStop's long-term viability.